Here is some stuff that I have learned recently about entrepreneurship and freelancing

I hope that it’ll inspire you 🙂

Entrepreneurship

If you have a product, build a website to sell it!

I have been sitting on a good product for two years; but I only really sold it from word-of-mouth because I was too lazy to create a website.

What I overlooked is that my product would evolve in the direction of what it’s user needs; so I found myself creating a product that caters to a specific super small niche instead of going for B2C.

I also absolutely excluded B2C as a possibility because of legal reasons; but I shouldn’ve have.

Now that I have a website online, I feel like I’m going in the right direction. I will finally be rewarded for all the effort I put in in the last 2 years.

Also, making a website and acquiring tons of customers is fun! I always wanted to do this.

I’m glad that I’m not neglecting this desire anymore. (thanks to my partner)

Be obsessed about quality

And, to those few customers we were actually selling too; we were not super worried about quality.

Outages

What? 7 days service outage? Don’t care 😎

What? The new feature that I’m introducing is absolutely making you like a fool to your downstream customers? Not my problem. You’re not happy? Don’t come back. There is so much money anyway that it’s not going to change a lot for me.

It turns out that investing a few hours each day in quality control can lead to great results. None of our customers is complaining anymore; and if they do, they get a satisfactory answer soon enough. We also implemented separate dev and production environments to be able to release features without taking too much risk.

A company’s success is measured by the satisfaction of it’s customers.

And I’m going to hold by that standard from now on, and really try to uphold to it.

Pricing

You want me to give you precise pricing? Well, tell me how much you can pay 🦈🙂 Now, we have transparent pricing.

“pricing is part of the product”.

Freelance

Alignment

I recently made a big mess because I wasn’t really aligned with my customers’ intents.

An easy fix would’ve been to give me the key metrics to monitor before starting the project.

I believe that, when freelancing, the success metric is “alignment”: am I working towards the customer’s higher-order goal at a good pace? Or am I digging down into a useless rabbit hole? Am I hurting their bottom line, or improving it?

  1. Figure out what the customer wants
  2. Go hog-wild for it.

The same holds true for entrepreneurship; is my priority really to have the best infrastructure, or to start building a satisfied customer base before the opportunity runs out?